Sage Hospitality Resources Bell Attendant in Washington, District Of Columbia

6905BR

Req #:

6905BR

Why Us:

The Darcy, Curio Collection by Hilton, is a new stylish hotel located just 6 blocks north of the White House nearby Dupont Circle and the 14th Street. We offer contemporary and comfortable guest rooms and a locally acclaimed restaurant with a buzzy bar. And all the extras you would expect from an upscale hotel from 24-hour room service, a fitness center, business services, valet, daily complimentary gin tasting and complimentary bike rental.

The ideal location for both business and leisure travelers, 7 blocks from the National Mall, nearby Embassy Row and a few minutes from the lively Logan Circle with restaurants and shopping. Just off Scott Circle in the heart of downtown Washington DC, three blocks from DuPont Circle and McPherson Square Metro stations. Easy walking distance to the White House, K Street and the Smithsonian. Just 4.5 miles from Ronald Reagan Washington National Airport. The Darcy will be a destination for locals as well as the discerning traveler who wants a memorable, upscale experience.

Whether you are in town for business or pleasure, we offer the best of DC to our guests. Siren, our acclaimed restaurant by Robert Wiedmaier, offers the freshest of seafood in DC and Lil B Coffee Bar & Eatery, offers a New Orlean’s inspired menu.

The Darcy offers 226 perfectly appointed guest rooms and suites with contemporary décor, large working desks, and 50” Smart TV. Special features include city views, oversized rain showers and deep soaking tubs. Premiere Studio Suites, One Bedroom Suites and The Presidential are the featured suite categories and include extra square footage, living rooms and dining rooms. Guests enjoy the great service and Hilton Honors program.

Families traveling enjoy complimentary access to the Gear Shop with its bikes, strollers and scooters. The hotel also offers a children's backpack program for families to use to explore DC. The hotel also offers a Haberdashery, which is a program for guests to borrow or buy the latest fashion from Read Wall.

Job Title:

Bell Attendant

Location Name:

The Darcy

City:

Washington

EEO Statement:

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Posting Overview:

Under general supervision, provides porter services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to guest requests. Assist Doorman in meeting and greeting all guest arrivals and departures.

Requirements:

Competencies

Dealing with Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Compassion

Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.

Composure

Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

Interpersonal Savvy

Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.

Knowledge/Skills

Must have general knowledge of basic customer service skills and be fluent in oral and written English. Must have knowledge of local establishments, businesses and the surrounding community in general. Must have vision ability see objects and people at a distance.

Must be able to communicate verbally and understand and follow verbal instruction.

Must be able to use tact and understanding when dealing with a variety of customer service problems.

Abilities

Must have finger, hand and upper body dexterity to grasp handles, carry bundles and lift packages.

Must have upper body strength to continually lift and carry up to 65lbs throughout the hotel during entire shift.

Education/Formal Training

High School diploma or equivalent

Experience

None

Material/Equipment Used

Two-and four-wheeled luggage carts, standard office equipment.

Environment

Physically strenuous, prolonged standing, walking and climbing stairs, intermittent exposure to outside elements.

Position Type:

Full Time - Regular

State:

DC