Sage Hospitality Resources Convention Services Manager in Portland, Oregon
the Nines, A Luxury Collection Hotel, Portland is seeking a Convention Services Manager to join their renowned team. The perfect candidate is passionate about service and creating indigenous experiences for each guest! Poised in the heart of the city center, within the walls of the stately Meier & Frank Building one of Portland's most beloved landmarks, The Nines honors the structure’s storied past, both in its striking decor and impeccable service. Individualistic design traits celebrate the surroundings of one of finest LEED Silver-certified hotels in Portland, providing the opportunity to truly experience the region's unique character. As part of Sage Hospitality’s Premier and Lifestyle division, we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests and our communities as leaders in our field who are authentic, humble, innovative and flexible operators driven to anticipate needs and exceed expectations.
the Nines Hotel is recognized as 2017 Top Workplaces in Oregon and certified Gold for Sustainability at Work. As one of Oregon’s Healthiest Employers, The Nines offers perks that are comparable to progressive employers. We offer Medical, Dental, Vision and more to all full-time associates. Save on your parking and public transportation costs by using our pre-tax savings account. Our location is right next to the center of all for MAX lines and close to the Portland Streetcar, a prime location for driving, taking public transportation, biking, or even walking to work.
Bold. Bright. Caring. Energetic. Driven. Strategic. Daring. To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference. If this sounds like you, then explore the career positions at Sage Hospitality that await you.
Convention Services Manager
The Nines Hotel
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
The Conventions Services Manager ensures the success of events and convention groups by serving as the liaison between the hotel operating departments and the client. Through efficient management of the conference requirements, participates in capturing revenue through sales of food, beverage, room rental and auxiliary services; while ensuring labor savings measures are followed. Coordinates and communicates all aspects of the conference planning, menu selling and all other detail aspects.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; can comfortably handle risk and uncertainty.
Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; is a settling influence in a crisis.
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; can defuse even high-tension situations comfortably.
Requires a working knowledge of banquet/catering food and beverage services, policies or operations.
Requires compiling facts and figures in accordance with established procedures.
Ability to effectively communicate to clients, guests and across all departments.
Excellent hearing necessary for verbal interaction with guests and associates.
Excellent speech communication skills required for verbal interaction with guests and associates.
Excellent literacy necessary to read BEO’s, process gratuities and payroll, etc.
Lifting, pushing, pulling and carrying tables, chairs, boxes (50 lb. maximum) occasionally.
Bending/kneeling required for taping down cords, skirting tables, picking up floor after function occasionally.
Mobility - ability to service clients on a moment notice, variable distances.
Continuous standing required for function observation, client site inspections (one hour minimum to four hours maximum).
Climbing stairs of approximately 55 steps 3-5% of 10 hours daily.
More than two years of post high school education.
One to two full years of employment in a related position with this company or other organization(s).
Basic office equipment and materials
Inside 95% of 10 hour day. Outside 5% of 10 hour day.
Temperatures - extreme summer heat of 95 degrees and above, and winter cold.
Full Time - Regular