Sage Hospitality Resources Bell Attendant - Part Time in Pittsburgh, Pennsylvania

7558BR

Req #:

7558BR

Why Us:

We welcome you to apply at the Renaissance Pittsburgh Hotel housed in the iconic Fulton Building. This boutique luxury hotel delivers contemporary style and the finest modern Pittsburgh hotel rooms and amenities within an exceptional atmosphere. Our hotel is conveniently located in the Cultural District, home to the Benedum Center, Heinz Hall, and the August Wilson Center. We are also close to the David L. Lawrence Convention Center, the celebrated PNC Park, and Heinz Field. Enjoy scenic views of the Allegheny River and the Pittsburgh skyline from throughout our magnificent building. Two exceptional on-site restaurants, Braddock’s American Brasserie and Braddock’s Street Side, serve unique dishes and cocktails in a classic yet trendy environment. Offering an unparalleled experience, the Pittsburgh Renaissance Hotel is easily one of the premier downtown Pittsburgh hotels.

Job Title:

Bell Attendant - Part Time

Location Name:

Renaissance Pittsburgh Hotel

City:

Pittsburgh

EEO Statement:

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Posting Overview:

Under general supervision, provides porter services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to guest requests. Assist Doorman in meeting and greeting all guest arrivals and departures.

Requirements:

Competencies

Dealing with Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Compassion

Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.

Composure

Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

Interpersonal Savvy

Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.

Knowledge/Skills

Must have general knowledge of basic customer service skills and be fluent in oral and written English. Must have knowledge of local establishments, businesses and the surrounding community in general. Must have vision ability see objects and people at a distance.

Must be able to communicate verbally and understand and follow verbal instruction.

Must be able to use tact and understanding when dealing with a variety of customer service problems.

Abilities

Must have finger, hand and upper body dexterity to grasp handles, carry bundles and lift packages.

Must have upper body strength to continually lift and carry up to 65lbs throughout the hotel during entire shift.

Education/Formal Training

High School diploma or equivalent

Experience

None

Material/Equipment Used

Two-and four-wheeled luggage carts, standard office equipment.

Environment

Physically strenuous, prolonged standing, walking and climbing stairs, intermittent exposure to outside elements.

Position Type:

Part Time - Regular

State:

PA