Sage Restaurant Group Security Officer - Lounge in Philadelphia, Pennsylvania

Req #: 5710BR

Job Title: Security Officer - Lounge

Position Type: Part Time - Temporary

Location Name: The Logan - Philadelphia's Hotel

City: Philadelphia

State: PA

Why Us: Sage Restaurant Group is seeking two guest focused security officers to join our team at our rooftop summer hotspot, Assembly. Situated at the top of stunning The Logan Hotel in the heart of Philadelphia, Assembly is the perfect spot for guests and Philadelphians to gather and take in the sights of Logan Square.

The Security Officers we are seeking will be polished professionals who help ensure the safety and security of our guests and our business, focused mainly on the Assembly operation. These professionals must demonstrate a guest and service mindset, while having the ability to deal professionally no matter the challenge.

Assembly is a summer and fall seasonal business; these positions are Part Time Temporary and are projected to end when the business closes for the winter.

Posting Overview:

The Security officer is responsible for the safety and security of the hotel's assets, guests, and associates. During times of excitement or uncertainty demonstrate a calm and professional demeanor, yet identify and manage situations that pose a risk. Responds to any safety and security issues, concerns or disasters in accordance with all policies, procedures and regulations. Maintains close vigilance of the operation, individuals and packages.

Requirements:

Competencies

Dealing with Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Compassion

Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.

Composure

Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

Interpersonal Savvy

Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.

Knowledge/Skills

Current CPR and First Aid certification; good communication skills, ability to recognize drug and alcohol abuse. Ability to communicate through a portable radio. May require a second language. Excellent hearing required to communicate with guests, associates, managers, use radio. Excellent vision required for emergencies, visual safety inspections. Excellent speech communication skills required to communicate with guests, associates, managers, use radio Excellent comprehension and literacy required to complete reports, logs.

Abilities

Lifting, pushing, pulling, carrying: May be necessary to carry people or equipment in emergency situation. Bending/kneeling would be necessary in administering CPR and First Aid. Mobility -would be necessary 100% of the time in responding to emergencies and patrolling the building. Continuous standing -would not be standing in one place for any extended length of time. Uses stairs in responding to fire alarms -no elevators. No driving required.

Education/Formal Training

High school education or equivalent experience.

Experience

Minimum two years prior experience in loss prevention.

Material/Equipment Used

Use of portable radio, telephone, copy machine, computer

Environment

Work inside 85% of shift, 15% of shift. Abnormal temperatures -summer 110 degrees; winter -10 degrees.

EEO Statement:

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.