Why us?

Every aspect of Urban Farmer Philadelphia is thoughtfully tailored to the people who live, work and visit this Northeast city —from the look and feel of the restaurant to the locally-sourced offerings served. The specific local personality is the drivingforce behind all creative and culinary details, giving it a style unique to Philadelphia. Urban Farmer’s menu emphasizes sustainable local ingredients, and authentic, straightforward preparations. Our rustic pantry is stocked with house-made, preserved and pickled local produce which offers a homespun counterpoint to the refined ambiance. Our chefs build personal relationships with local farms, ranches and fisheries, bringing a taste of their dedication to the table and reaffirming the direct connection between land and plate. Beverage offerings reflect the variety of Pennsylvania beer selections, cocktails made with local craft spirits and an extensive wine program highlighting regional vineyards. Situated in the heart of Philadelphia, Urban Farmer Philadelphia isthe modern farm-to-table concept introduced by Sage RestaurantConcept, Urban Farmer is committed to sustaining the region we live and eat in. Come taste Philadelphia’s Modern steakhouse.

Atop The Logan and amidst the splendid, the bar that Philadelphians crave. Nine floors above Philadelphia, a city chic lounge beckons with its unhindered panoramic vantage point, city-sophisticated crowd, and urbane attitude. AssemblyRooftop Barlooks down on Logan Square, with vast views of the Benjamin Franklin Parkway all the way to the Philadelphia Museum of Art.Our sexy rooftop setting high above Philadelphia pours a list of bubbly cocktails, plus a wealth of champagnes and sparkling wines by the glass and by the bottle.

Our associates understand the needs and wants of our guests and can address them without hesitation. They create a personalized experience for each person who visits and support one another in doing so. If you have a passion for pleasing others, a get it done mentality, and are looking for an opportunity to make a difference every day by enriching the lives of others, Urban Farmer Restaurant & Assembly Rooftop Lounge may be for you.

Job Overview

Responsible for set-up, delivery, and retrieval of food and beverage orders to guest rooms and hospitality suites while ensuring quality service, guest satisfaction and the achievement/maintenance of company standards and profit maximization.

Responsibilities

• Set-up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.

• Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.

• Set-up and deliver all VIP amenities.

• Service all hospitality suites in accordance with BEO and established policy and procedures.

• Complete all shift sidework as outlined in the hotel's operating policies and procedures.

• Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales.

• Report all communications to immediate shift supervisor.

• Perform all cash handling responsibilities in accordance with company policies and procedures.

Qualifications

Education/Formal Training

High school education or equivalent.

Experience

Previous experience in similar position of 3 months or longer.

Knowledge/Skills

• Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations.

• Must know standard cash-handling procedures.

• Must be fluent in oral and written English.

• Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.

• Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.

• Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift.

• Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift.

• Continuous standing -during preparation, during service hours or during expediting.

• Must have moderate hearing to hear customers, supervisors, and communicate with other staff.

• Must have excellent vision to see that product is prepared appropriately.

• Must have moderate comprehension and literacy to read use records and all special requests.

• Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.

• Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.

• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Environment

Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.

ID: 2024-22892

Position Type: Regular Part-Time

Property : The Logan Philadelphia

Outlet: Urban Farmer Philadelphia

Category: Restaurant Operations

Address : 1 Logan Square

City : Philadelphia

State : Pennsylvania

EOE Protected Veterans/Disability