Sage Hospitality Resources Barista in Napa, California

7042BR

Req #:

7042BR

Why Us:

The Napa Valley Marriott is seeking a part-time AM Barista for our Napa Valley Coffee Roasting Co kiosk. This is a great opportunity to work for both Marriott and this great local coffee company in a fast-paced, fun environment. The skills and attributes we desire are below.

Be independent, reliable, outgoing, organized, clean, happy, comfortable in a very fast-paced environment, and self-motivated.

  • Strong work ethic

  • Knowledge and passion for coffee

  • Friendly, personable, outgoing, with service oriented, positive attitude

  • Excellent communication skills and customer service

  • Must be presentable and take pride in their appearance

  • Team player willing to do whatever is required

Have at least one year of experience in the same industry.

Be independent, reliable, outgoing, organized, clean, happy, comfortable in a very fast-paced environment, and self-motivated.

Job Title:

Barista

Location Name:

Napa Valley Marriott Hotel & Spa

City:

Napa

EEO Statement:

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Posting Overview:

The Barista is the foundation of the café. The Barista is responsible for honoring each and every customer by providing excellent customer service and a high quality product. The Barista is a true professional that displays a positive attitude at all times to ensure the return of our customers who are the reason for our business.

Requirements:

Competencies

Dealing with Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Compassion

Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.

Composure

Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

Interpersonal Savvy

Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.

Knowledge/Skills

Must have excellent customer service skills.

Must have minimal hearing to hear timers; coordinate with other baristas.

Must have moderate vision to check food quality.

Must have speech communication skills to read production charts/recipes.

Abilities

Ability to interact with guests in a positive, hospitable manner.

Ability to read, understand and follow written instructions.

Numerical ability to use the cash register/collect money with accuracy.

Ability to work independently and prioritize tasks.

Ability to read, write, and communicate in English.

Position regularly involves lifting product cases weighing up to 70 lbs. Pushing and pulling carts is required.

Regular bending to lift items and supplies. No kneeling.

Mobility - regularly moves all around the coffee shop.

Continuous standing

Education/Formal Training

High school education or equivalent experience.

Experience

Previous experience in a customer service role strongly preferred.

Material/Equipment Used

Chemicals/Agents: Bleach, Lime Away, grease cutter, all purpose, floor cleaners

Protective Clothing: Hair restraint/hat, gloves, apron and safety shoes as required by State

Knife, cutting board, toaster, slicer, blenders, coffee and espresso machines

Standard restaurant equipment including but not limited to coffee machines, ice machines, toasters and beverage dispensers. Broom, mop, vacuum and carpet shampooer. Continual exposure to hazardous chemicals used for cleaning.

Environment

Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.

Position Type:

Part Time - Regular

State:

CA