Sage Hospitality Resources Executive Housekeeper in Menlo Park, California
Sage Hospitality is set to hire an Executive Housekeeper to lead the opening of the Hotel Nia Menlo Park. You will be responsible for leading a team of dynamic individuals and rallying them around a luxury experience that leaves a lasting impression with our clients. You will contain an entrepreneurial spirit that makes this Marriott Autograph Collection one-of-a-kind brand come to life, all the while precisely managing the operation keeping the hotel profitable.
Hotel Nia plans to deliver masterfully curated experiences to inspire and create an avenue for brilliance within guests’ personal and professional lives. Featuring 250 guest rooms with a fresh take on the modern hotel, Nia will provide thoughtful tech and high touch experiences to guests and visitors. The restaurant and bar will feature a unique and communal experience with shared coastal Mediterranean plates and inspired cocktails. Comfortable California style surrounds the pool bar and luscious courtyard with 11,000 square feet of flexible meeting space with an additional 9,000 square feet of outdoor event space with sunny views.
Founded in 1984, Sage Hospitality set out to be the best hotel owner and operator in the business. We’re talking figuratively, progressively and aggressively breaking the mold of the hospitality industry. As one of the U.S’s top hospitality management, investment and development companies, Sage is on a fast trajectory of growth and performance. Building upon what we do best—establishing some of the best hotels and restaurants in the world. We are headquartered in Denver, Colorado, surrounded by high-performing investments from coast to coast. With the advantage of hands-on experience, we’re also changing the way luxury in the hotel world looks. Developing modern, independent hotels with unique style, artistry and branding—creating places that people go to, not through.
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
The Executive Housekeeper is responsible for ensuring the cleanliness and sanitation of the hotel, guest rooms, public areas and other assigned areas. Directs and coordinates all functions of the Housekeeping and Laundry departments and ensures impeccable levels of cleanliness and upkeep. Implements inventory and cost controls and ensures expenses are carefully managed. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
Building Effective Teams
Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Requires thorough knowledge of the Housekeeping field. Requires knowledge of our company/hotel policies and procedures and the ability to determine course of action based on these guidelines. Requires supervision/management skills. Ability to compile facts and figures. Ability to communicate information and hotel services to management and guests. Second language may be required. Moderate hearing necessary for one-on-one communication with guests. Excellent vision necessary for constant walkthrough checks, for attention to detail, analyze reports. Moderate speech communication skills necessary for one-on-one communication with guests. Excellent literacy necessary to analyze report data, prepare reports and initiate correspondence.
Lifting -up to 25 lbs. issuing supplies, inventory, receiving supplies, organizing, etc. Pushing -limited; Pulling -limited Carrying -up to 25 lbs. issuing supplies, inventory, receiving supplies, organizing, etc. Bending -30% of shift touring property, checking rooms, etc. Kneeling -5% of shift checking rooms. Mobility -continuous movement throughout the hotel. Continuous standing -30% of shift. Climbing of approximately 100 steps 20% of shift. Climbing ladders of approximately 3 feet 5% of shift.
One to two years of post high school education.
Experience required by position is from two to three full years of employment in a related position with this company or other organization(s).
Office equipment, chemicals cleaning agents, commercial housekeeping and laundry equipment
Primarily housekeeping department environment. May include prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift.
Full Time - Regular