Sage Hospitality Resources Starbucks Supervisor in Denver, Colorado

6857BR

Req #:

6857BR

Why Us:

Un-conventional (Location and Look)

Not your average Embassy Suites, our urban location directly across the street from the Colorado Convention Center and walking distance to anywhere you want to be in downtown Denver. Featuring two-room suites with a refreshed cutting-edge design, there’s something a little more fun to our all-suite hotel.

Approachable (Upscale Unexpected Service)

Our staff is made up of hospitality professionals who live to serve by weekday and live for adventure by weekend. We can serve you up a cooked to order breakfast or a full company event in our event space, this team knows how to make your time with us a true Colorado experience.

Down to Earth (Super Green Design)

One of the first LEED Certified hotels in Denver, this Embassy Suites still practices green initiatives daily. Down to the earthy design of the hotel, to the rich textures and the options to reduce your own carbon footprint, step inside for a breath of fresh air in this urban Embassy Suites.

Truly Colorado (Our Vibe)

Our new look feels like landing at Denver International Airport, touch down into a true Colorado experience. Our staff can recommend the best hiking and skiing trail, we pour fresh craft Colorado beer at our nightly manager’s reception and right outside your door step is Denver in any direction. Choose your own adventure at our Embassy Suites.

Come be a part of our unconventional, approachable, down to earth team! Submit your resume and application today!

Job Title:

Starbucks Supervisor

Location Name:

Starbucks

City:

Denver

EEO Statement:

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Posting Overview:

Supervise the coffee shop as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals

Requirements:

Competencies

Dealing with Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Composure

Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

Interpersonal Savvy

Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.

Building Effective Teams

Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Knowledge/Skills

Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work.

May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines.

Supervision/management communication skills are required.

Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations.

Ability to make occasional decisions which are generally guided by established policy and procedures.

Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors.

Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules.

Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies.

Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs.

Must have knowledge of chemicals/agents for training purposes.

Abilities

Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 - 40 lbs.

Bending - Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies.

No kneeling required.

Mobility - 95% of shift covering all areas of outlets supervising.

Continuous standing to assist at hostess station - minimal stationary standing.

Climbing stairs - varies by location.

Education/Formal Training

More than two years of post high school education.

Experience

Two to three full years of full employment in a related position with this company or other organization(s).

Material/Equipment Used

Coffee machine, telephone, toaster, credit card machine, photo copier, liquor and soda gun.

Environment

Inside 95% of work day.

Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen

Position Type:

Full Time - Regular

State:

CO