Sage Hospitality Resources PM Housekeeping Supervisor in Denver, Colorado
Req # 5470BR
Job Title PM Housekeeping Supervisor
Position Type Full Time - Regular
Location Name Embassy Suites Denver Downtown
Why Us Un-conventional (Location and Look)
Not your average Embassy Suites, our urban location directly across the street from the Colorado Convention Center and walking distance to anywhere you want to be in downtown Denver. Featuring two-room suites with a refreshed cutting-edge design, there’s something a little more fun to our all-suite hotel.
Approachable (Upscale Unexpected Service)
Our staff is made up of hospitality professionals who live to serve by weekday and live for adventure by weekend. We can serve you up a cooked to order breakfast or a full company event in our event space, this team knows how to make your time with us a true Colorado experience.
Down to Earth (Super Green Design)
One of the first LEED Certified hotels in Denver, this Embassy Suites still practices green initiatives daily. Down to the earthy design of the hotel, to the rich textures and the options to reduce your own carbon footprint, step inside for a breath of fresh air in this urban Embassy Suites.
Truly Colorado (Our Vibe)
Our new look feels like landing at Denver International Airport, touch down into a true Colorado experience. Our staff can recommend the best hiking and skiing trail, we pour fresh craft Colorado beer at our nightly manager’s reception and right outside your door step is Denver in any direction. Choose your own adventure at our Embassy Suites.
Come be a part of our unconventional, approachable, down to earth team! Submit your resume and application today!
Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job. Requires supervisory skills. Ability to communicate information and hotel services to management and guests. Moderate hearing necessary for one-on-one communication with guests and staff, telephone use. Excellent vision necessary for quality inspection, review reports. Excellent speech communication skills for one-on-one communication with guests, telephone usage and two-way radio and associates. Excellent literacy necessary to interpret reports.
Lifting up to 50 lbs. of linen, supplies, furniture. Pushing up to 50 lbs., pushing housekeeping cart and vacuum cleaner. Pulling up to 50 lbs., pulling housekeeping cart and vacuum cleaner. Carrying up to 35 lbs. of supplies. Bending -picking up supplies, cleaning guests rooms, turndown service, trash removal. Occasional kneeling required. Mobility -continuous movement throughout hotel. Continuous standing -90% of shift. Climbing stairs, approximately 100 steps 3% of 8 hours. Ladders -approximately 3 feet, 2% of 8 hour shift. No driving required.
High school education or equivalent experience.
Experience required by position is from one to two years of employment in a related position with this company or other organization(s).
Chemicals/Agents used: Cleaning chemicals, aerosol sprays used to perform function. Back brace worn approximately 100% of 8 hour shift. Gloves worn 10% of 8 hour shift. Operation of vacuum cleaner, wet vac, trash receptacle, computer, computer printer, telephone, two-way radio, calculator.
Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift.
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.