Sage Hospitality Resources Security Officer in Chicago, Illinois

Req # 5713BR

Job Title Security Officer

Position Type Full Time - Regular

Location Name The Blackstone - A Renaissance Hotel

City Chicago

State IL

Why Us

Sage Hospitality is set to hire an energetic and hospitable Loss Prevention/Security Officer to represent our historic 332 room hotel in the heart of Chicago's Loop district. The Renaissance Blackstone Chicago Hotel located on Michigan Avenue is a hotel which has been a destination for the rich, famous and infamous. Housed in a 1910 beaux arts building across the street from Grant Park, the hotel was listed in the National Register of Historic Places in 2005 and reopened in 2008 following a painstaking renovation. The property has just undergone another renovation this past quarter in its public spaces and rooms to bring a contemporary and refined feel to the property as it transitions into an Autograph Collection by Marriott property. The Renaissance Blackstone Chicago also has a specially commissioned collection of more than 1,600 contemporary artworks primarily featuring emerging Chicago artists.

Are you Sage? We Are Sage!

Posting Overview

The Security officer is responsible for the safety and security of the hotel's assets, guests, and associates. During times of excitement or uncertainty demonstrate a calm and professional demeanor, yet identify and manage situations that pose a risk. Responds to any safety and security issues, concerns or disasters in accordance with all policies, procedures and regulations. Maintains close vigilance of the operation, individuals and packages.

Requirements

Competencies

Dealing with Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Compassion

Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.

Composure

Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

Interpersonal Savvy

Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.

Knowledge/Skills

Current CPR and First Aid certification; good communication skills, ability to recognize drug and alcohol abuse. Ability to communicate through a portable radio. May require a second language. Excellent hearing required to communicate with guests, associates, managers, use radio. Excellent vision required for emergencies, visual safety inspections. Excellent speech communication skills required to communicate with guests, associates, managers, use radio Excellent comprehension and literacy required to complete reports, logs.

Abilities

Lifting, pushing, pulling, carrying: May be necessary to carry people or equipment in emergency situation. Bending/kneeling would be necessary in administering CPR and First Aid. Mobility -would be necessary 100% of the time in responding to emergencies and patrolling the building. Continuous standing -would not be standing in one place for any extended length of time. Uses stairs in responding to fire alarms -no elevators. No driving required.

Education/Formal Training

High school education or equivalent experience.

Experience

Minimum two years prior experience in loss prevention.

Material/Equipment Used

Use of portable radio, telephone, copy machine, computer

Environment

Work inside 85% of shift, 15% of shift. Abnormal temperatures -summer 110 degrees; winter -10 degrees.

EEO Statement

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.