Sage Restaurant Group Host Part Time in Chicago, Illinois
Req #: 5513BR
Job Title: Host Part Time
Position Type: Part Time - Regular
Location Name: Mercat a la Planxa
Come discover The Blackstone, a downtown Chicago luxury hotel near Grant Park managed by national leader, Sage Hospitality. This downtown Chicago property has been a favorite of movie stars, sports legends, royalty and presidents since 1910. Mercat a la Planxa serves modern Catalan cuisine in a unique Mediterranean setting. In addition to our hotel and restaurant, we operate a robust Starbucks store with an entrance right on Michigan Avenue serving guests and locals alike. Located just steps from Chicago's major attractions including McCormick Place, Grant Park, Soldier Field, Art Institute of Chicago, Field Museum, Millennium Park, Navy Pier and Shedd Aquarium.
Sage Restaurant Group connects with the people that live and work in the communities we serve by providing innovative, playful, locally focused food and beverage experiences. With 12 nationally recognized restaurants across the United States, we provide unlimited experience, challenge, and growth opportunities for our team members.
Check us out:
* Posting Overview
Clears all used tableware, napkins and refuse from tables to tubs in bus station and wipes table, chairs and clears debris and crumbs from floor areas surrounding table.
Experienced Fine Dining Restaurant Busser
Let's talk about you first! Are you a pro that is looking for an organization that has career development as it's #1 goal? Are you passionate about fine dining and hospitality? Do you want a boss that is committed to your improvement and wants to see you succeed? Do you want to work with a Chef team that is passionate about food and local ingredients? Do you want to work in a busy place with different things going on every day? Do you want great benefits and hotel perks around the world?
I know many of you want the same things, and we want to provide it. We are looking for the best professionals in the Chicago restaurant industry or beyond to support our already amazing team. We take hospitality seriously and will work with you to grow our business if you desire success.
Mercat a la Planxa is Chicago’s premier Spanish tapas restaurant. We work with authentic chefs to create genuine Catalonian inspired dishes. We use the finest meats, seafood, produce, and spirits to create our award winning food and cocktails. COME CHECK US OUT. We are re-opening our restaurant after a refresh of our dining rooms, and are looking to bring more people onto our team to create one of the best restaurants in the world. Top pay, benefits, perks and a great place to come to work every day (except your days off!)
Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Must have general knowledge of basic customer service skills, restaurant operations, and food service principles. Must be fluent in oral and written English.
Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions.
Must be able to communicate verbally and in writing, follow written and verbal instruction, and work on more than one
task at a time. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must have hand and finger dexterity to handle coins and writing utensils, grasp handles, push buttons and carry dishes. Must have upper body strength to lift and carry trays and bus tubs weighing up to 10lbs. Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves.
High School diploma or equivalent
Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure.
Telephone, computerized cash register, credit card machines, and standard office equipment.
Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment.
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.