Sage Hospitality Resources Director of Sales in Charlotte, North Carolina
Req # 5676BR
Job Title Director of Sales
Position Type Full Time - Regular
Location Name Courtyard Charlotte Billy Graham Parkway
Why Us Join the Courtyard Charlotte Billy Graham hotel as our Director of Sales! This 175 room hotel combines leisure comforts with high-tech amenities and welcomes travelers with refreshing new designs. Conveniently located near Charlotte-Douglas International Airport (CLT), the hotel's complimentary 24/7 shuttle also includes access to the light rail so business and leisure travelers can make the most of their stay. Our Charlotte Airport Hotel pampers guests with well-designed rooms and a lobby that invites travelers to think outside-the-room with modern media pods, free Wi-Fi, GoBoard technology, a 24-hour business center and tasty menu options from The Bistro. Our hotel offers 5,950 sq. ft. of event space. Added amenities include free parking, an outdoor pool and the convenience of 24/7 access to the hotel fitness. This Charlotte hotel is conveniently near Billy Graham Library, NASCAR Hall of Fame and US White Water Center.
The Director of Sales will lead a small team at this very fast paced airport hotel. As a key part of the executive team on property, this role will utilize leadership skills to support a positive and collaborative environment and will mentor, motivate, and train the team. We are looking for a savvy, dynamic individual that thrives in a multi-tasking environment and is a strong team player. The successful DOS will use their knowledge of Marriott systems, and will be comfortable with goal setting and reporting.
Bold. Bright. Caring. Energetic. Driven. To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference. If this sounds like you, then explore the career positions at Sage Hospitality that await you.
The Director of Sales is responsible for the overall revenue ad market share results of the hotel and demonstrating great leadership. Implements strategies that support the positioning of the property. Partners with the General Manager and the Executive Committee to advise, guide and support on various sales functions and initiatives. Ensures financial and revenue goals are achieved and sales productivity benchmarks are met.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
Building Effective Teams
Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Requires knowledge of general sales techniques, yield management, and customer service skills.
Able to professionally communicate and present, verbally and written.
Able to develop and present budgets and financial reports.
Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, and operate basic office equipment.
Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions
Understand and follow verbal/written instructions. Develop strong internal and customer relationships. Set and manage priorities and plan activities in advance.
Minimum of high school diploma or equivalent.
4+ years of hotel sales experience
General office equipment: computer, typewriter, copier, facsimile, telephone, calculator, etc.
Office environment, weather exposure when making sales calls
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.