Sage Hospitality Resources Catering Sales Manager in Charlotte, North Carolina

7296BR

Req #:

7296BR

Why Us:

Be a part of the excitement and rewarded for your Sales ability too! The Hilton Charlotte Executive Park is in the process of refreshing the property including our event space. We are seeking an experienced Conference & Catering Sales professional who is a task master and goal oriented. Sage Hospitality manages multiple properties in the Charlotte market and offers a competitive beneit package including a generous incentive program.

Job Title:

Catering Sales Manager

Location Name:

Hilton Executive Park Charlotte

City:

Charlotte

EEO Statement:

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Posting Overview:

The Catering Sales Manager is responsible for the development, planning and performance of all sales duties of their assigned market. Exempt manager must balance their schedule to include time outside directly selling. Successfully negotiates and closes sales that maximize space use and achieves sales goals. Listen to guests needs, analyzes information and create custom proposals that exceed customer expectations. Establishes positive work relationships with management across departments and throughout the hotel to ensure seamless transitions occur and positive memorable experiences are created.

Requirements:

Competencies

Dealing with Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Compassion

Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.

Composure

Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

Interpersonal Savvy

Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.

Knowledge/Skills

Requires thorough knowledge of the practices and procedures of the catering, food and beverage, menu development and pricing. Requires knowledge of the hotel's policies and procedures and the ability to determine course of action based on these guidelines. Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations. Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests. Ability to drive to outside sales calls. Excellent hearing required for verbal interaction with guests and associates. Excellent vision required for viewing set-ups. Excellent speech communication skills required for verbal interaction with guests and associates.

Excellent comprehension and literacy required to develop marketing plan, create menus and programs, etc.

Abilities

Lifting, pushing, pulling, carrying - tables, chairs, boxes (50 lb. maximum) occasionally. Bending/kneeling - taping down cords, skirting tables, picking up floor after function, occasionally. Mobility - ability to service clients on a moments notice, variable distances. Continuous standing - function observation, client site inspections (one hour minimum to four hours maximum). Climbing - up to 55 steps, 3-5% of 10 hours. Driving - distance varies for sales calls (approximately 20%).

Education/Formal Training

More than two years of post -high school education

Experience

Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).

Material/Equipment Used

Proficient use of business equipment, systems, and applications

Environment

Work inside 70% of 10 hour day; outside 30% of 10 hour day.

Position Type:

Full Time - Regular

State:

NC