Sage Hospitality Resources Catering Sales Manager in Charlotte, North Carolina
Sage Hospitality is in search of an experienced, detail oriented Catering Sales Manager to join the team at the Hilton Charlotte Executive Park. This position will join a dynamic team and will report to the Director of Sales and Marketing. The highly rated hotel is located within easy distance to many corporate headquarters and top offices in Charlotte. It offers 181 rooms, 8,000 square feet of meeting and banquet space, a beautiful outdoor pool and indoor fitness center, and a complimentary shuttle to and from Charlotte Douglas International Airport. We offer flexible meeting space options; the Grand Ballroom, Crown Ballroom, Terrace Parlor, outdoor Courtyard and Executive Boardroom.
Guests can enjoy a business breakfast or brunch, or wine and dine you in Aura, our stylish onsite restaurant that celebrates delectable southern traditions with popular dishes and new creations alike. Guests can join us for a daily breakfast buffet and explore the superb a la catre lunch and dinner menus and wind down at the end of the day with one of our delicious cocktails.
Founded in 1984, Sage Hospitality set out to be the best hotel owner and operator in the business. We’re talking figuratively, progressively and aggressively breaking the mold of the hospitality industry. As one of the U.S’s top hospitality management, investment and development companies, Sage is on a fast trajectory of growth and performance. Building upon what we do best—establishing some of the best hotels and restaurants in the world. We are headquartered in Denver, Colorado, surrounded by high-performing investments from coast to coast. With the advantage of hands-on experience, we’re also changing the way luxury in the hotel world looks. Developing modern, independent hotels with unique style, artistry and branding—creating places that people go to, not through.
Bold. Bright. Caring. Energetic. Driven. To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference. If this sounds like you, then explore the career positions at Sage Hospitality that await you.
Catering Sales Manager
Hilton Executive Park Charlotte
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
The Catering Sales Manager is responsible for the development, planning and performance of all sales duties of their assigned market. Exempt manager must spend more than 50% of their time outside directly selling. Successfully negotiates and closes sales that maximize space use and achieves sales goals. Listen to guests needs, analyzes information and create custom proposals that exceed customer expectations. Establishes positive work relationships with management across departments and throughout the hotel to ensure seamless transitions occur and positive memorable experiences are created.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
Requires thorough knowledge of the practices and procedures of the catering, food and beverage, menu development and pricing. Requires knowledge of the hotel's policies and procedures and the ability to determine course of action based on these guidelines. Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations. Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests. Ability to drive to outside sales calls. Excellent hearing required for verbal interaction with guests and associates. Excellent vision required for viewing set-ups. Excellent speech communication skills required for verbal interaction with guests and associates.
Excellent comprehension and literacy required to develop marketing plan, create menus and programs, etc.
Lifting, pushing, pulling, carrying - tables, chairs, boxes (50 lb. maximum) occasionally. Bending/kneeling - taping down cords, skirting tables, picking up floor after function, occasionally. Mobility - ability to service clients on a moments notice, variable distances. Continuous standing - function observation, client site inspections (one hour minimum to four hours maximum). Climbing - up to 55 steps, 3-5% of 10 hours. Driving - distance varies for sales calls (approximately 20%).
More than two years of post -high school education
Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).
Proficient use of business equipment, systems, and applications
Work inside 70% of 10 hour day; outside 30% of 10 hour day.
Full Time - Regular